Returns & Exchanges
At DIME Beauty, we want you to love your skincare routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.
1
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Select Items
Choose the specific products you wish to return or exchange and provide a brief reason for the feedback.
3
Print & Ship
Download your prepaid shipping label, securely pack your items, and drop the package off at any authorized carrier location.
4
Receive Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing