Frequently Asked Questions

Everything you need to know about your clean beauty journey.

Are DIME Beauty products clean and non-toxic?

Yes, all of our products are formulated using clean, vegan, and cruelty-free ingredients. We strictly follow the EWG Skin Deep database standards to ensure every formula is safe for you and the environment.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery status.

What is your return policy?

We want you to love your skin. If you are not completely satisfied with your purchase, we offer a 60-day return policy for a full refund or exchange on most products.

Do you ship internationally?

Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination country.

Are your products safe for sensitive skin?

Our products are designed with sensitivity in mind; however, we always recommend performing a patch test on a small area of skin before incorporating a new product into your full routine.

How do I subscribe and save on my favorite products?

You can select the 'Subscribe & Save' option on any product page to receive automatic deliveries every 30, 60, or 90 days. This service provides a 15% discount on every recurring order.